County of Butler v. CenturyLink Communications, LLC

In 1990, the State of Pennsylvania enacted a statutory scheme for regulating 911 emergency calls throughout the State. Most notably, counties were responsible for maintaining 911 systems and were obliged to make arrangements with local exchange carriers (“LECs”) operating within the county to provide 911 service. Service providers would impose a charge on its customers to pay for the 911 service. Funds collected via this new charge would be reimbursed to the counties. In April of 2016, the County of Butler filed a complaint against CenturyLink, and other LECs (collectively “Providers”) operating within the county, alleging that they have failed to assess the proper charges to reimburse Butler County for its expenses related to setting up a 911 emergency call system. The County couched its claims based on various common law theories. Providers respond that Butler County is barred from bringing any claims against them, as the 911 Emergency Call Act explicitly gave enforcement authority to the Pennsylvania Emergency Management Agency (“PEMA”), and that the statute’s explicit grant of enforcement authority precludes any other party from enforcing the statute.

Ultimately, the Supreme Court of Pennsylvania ruled in favor of Providers. As an initial note, The Court found that its decision did not implicate any party’s due process rights. A county’s right to reimbursement for setting up a 911 system was granted purely by statute, and thus the enforcement of such rights could be limited by statute. While the Court found the statute to be ambiguous, it ultimately agreed with the Providers’ interpretation. The Court held that any action to enforce the 911 Act’s requirement that LECs charge customers for 911 services may only be brought by PEMA. Thus, Butler County’s various common law claims were properly dismissed. However, this does not mean that Pennsylvania counties are without a remedy. In his concurring opinion, Justice Todd noted that, should the current state of affair continue, Butler County would be entitled to bring a mandamus action against PEMA for its failure to enforce the 911 Act.


Jeremy Fetty is a partner in the law firm of Parr Richey with offices in Indianapolis and Lebanon. Mr. Fetty is current Chair of the Firm Utility and Business Section and often advises businesses and utilities (for profit, non-profit and cooperative) on regulatory, compliance, and transactional matters.

The statements contained herein are matters of opinion and general information only and are not to be considered legal advice and should not be construed to form an attorney-client relationship. If you have any questions regarding this article, please contact an attorney.

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